Yes, we are! We’re always looking for talented people that can join our team. You can see our open positions at:
- Our careers website
- Job portals
- Our Facebook Careers Page
We are embracing an inclusive COolture where everyone is encouraged to grow and thrive. We love to see fresh graduates from any course excel and help them with their careers.
We accept senior high school graduates for positions that do not require a diploma. These are usually clerical or data entry positions. We also accept fresh graduates from universities and colleges.
It highly depends on your personal profile, skills, and previous experience. It’s a case to case basis and we respect the fact that you have previous experiences while in school that might be relevant to the current position you are applying for.
We accept senior high school graduates for positions that do not require a diploma. These are usually clerical or data entry positions. We also accept fresh graduates from universities and colleges.
It highly depends on your personal profile, skills, and previous experience. It’s a case to case basis and we respect the fact that you have previous experiences while in school that might be relevant to the current position you are applying for.
We love your enthusiasm in applying for the #COolestWorkplace. However, please keep in mind that we will only process 1 application per 1 person. We will send you a response email for each application but please just apply for the position you think suits you best.
Yes, our company has positions that offer a work-from-home setup. You will see this by looking at the job description on each available job we have. We usually ask our employees to work on site during the probationary period but if you showcase outstanding work ethic we are amenable to change a work set up from on site to work from home.
We’ve made it easier for you to apply. There are different ways that you can join our team:
- The easiest and fastest way you can apply is through our careers website. After browsing our website, you can click the apply for the position you like. From there, you will see a list of the qualifications and responsibilities of the position. Once you decide to apply, click the apply button on the bottom of the page. It will lead you to an application form. Fill up the necessary information you need, click apply, and wait for our recruiters to contact you. Sounds easy enough right?
- You can also apply through job portals. We understand that you might find our listed positions in websites such as LinkedIn, JobStreet, and Indeed. Just follow the necessary steps on each specific site and you’re good to go! Your application will also enter our system and will be reviewed by our recruiters.
- It’s also possible to send your resume via email at recruiters@clarkoutsourcing.com. You can use this format in the subject line: APPLICATION FOR THE ROLE OF [Name of Position]. You also don’t need to send a cover letter. Please just include your name, position, most updated copy of your resume and your Skype Live ID.
We appreciate your enthusiasm. We also want to welcome you as soon as possible however we like to ensure a seamless recruitment process. We do entertain walk-in applications but only for certain positions and circumstances.
We might accept walk-in applicants for clerical positions such as housekeeping, and admin safety custodians where an online interview does not need to be recorded.
Meanwhile, it’s different for non-clerical positions. We will accept your resume however we might still need to schedule an online interview on a separate day. Most of our people are located in different parts of the world and in different timezones. We would love it if we can all easily connect in the digital space hence online applications are preferred.
We might accept walk-in applicants for clerical positions such as housekeeping, and admin safety custodians where an online interview does not need to be recorded.
Meanwhile, it’s different for non-clerical positions. We will accept your resume however we might still need to schedule an online interview on a separate day. Most of our people are located in different parts of the world and in different timezones. We would love it if we can all easily connect in the digital space hence online applications are preferred.
Absolutely! We value the community here at the COolestWorkplace. We trust our employees can recommend someone who is fit to fill our open positions. This is why we made our process easier for them through our Employee Referral Form.
All of the positions on our careers website have a small option at the bottom of the page. Click the link ‘or refer someone’ and it will lead to a form. Our employees can just fill in the necessary information and click the refer button.
You can just wait for our recruiters to contact you!
All of the positions on our careers website have a small option at the bottom of the page. Click the link ‘or refer someone’ and it will lead to a form. Our employees can just fill in the necessary information and click the refer button.
You can just wait for our recruiters to contact you!
The #COolestWorkplace embraces a modern approach when it comes to doing business.
Our recruiters will contact you via email to give you the status of your application. Please make sure to only use one email to contact our recruiters. Regularly check your email regarding any updates about your application.
You will then receive a text message and phone call from our recruitment team regarding your initial interview.
Once confirmed, our recruiters will ask you to prepare your Skype Live ID so they can easily give you updates regarding the status of your application.
Lastly, interviews are usually conducted through Google Meet and Zoom.
We’re so happy to hear that! Well, our process ensures that we pick the right candidates for the job and that your skills and background are a good match for the role. We usually have 2 to 3 levels of interviews.
You can first expect a pre-screening interview via phone call where our recruiters will ask you for your availability and confirmation to proceed to the initial interview.
Once you confirm, our recruiters will contact you via Skype Live ID and send you 10 pre-screening questions. Once you agreed to answer, we will now proceed with the initial interview. The initial interview will be between you and our recruiters. You can expect to be asked about basic information regarding yourself and your background. This is to ensure that you applied for a role that matches your profile.
Once you receive an email that you have passed the initial interview, our recruiters will ask you to answer a basic assessment test and skills test. This is just to check the level of knowledge you have in relation to the position you are applying for.
If you pass the initial interview, you will be contacted to attend a validation interview with our Quality Assurance Specialists. This interview is to gauge your compatibility with not only the position you are applying for but also for the team and client you will be working with. In some positions, you will be asked to do other skills tests wherein you have to do roleplay calls. You might be asked to re-enact how you speak to clients or customers just to test how you handle being on call.
Other positions will require a different skills test. You will be asked to showcase your knowledge and expertise when it comes to using tools and software related to the job.
Lastly, once you pass, you are now ready to enter the final stage of the process. The final interview will be with the future client that you will be working with. The client will usually ask you to confirm all of your knowledge and expertise regarding the position and just how well you can communicate. It highly depends on the client and position but some final interviews might be three levels.
You can first expect a pre-screening interview via phone call where our recruiters will ask you for your availability and confirmation to proceed to the initial interview.
Once you confirm, our recruiters will contact you via Skype Live ID and send you 10 pre-screening questions. Once you agreed to answer, we will now proceed with the initial interview. The initial interview will be between you and our recruiters. You can expect to be asked about basic information regarding yourself and your background. This is to ensure that you applied for a role that matches your profile.
Once you receive an email that you have passed the initial interview, our recruiters will ask you to answer a basic assessment test and skills test. This is just to check the level of knowledge you have in relation to the position you are applying for.
If you pass the initial interview, you will be contacted to attend a validation interview with our Quality Assurance Specialists. This interview is to gauge your compatibility with not only the position you are applying for but also for the team and client you will be working with. In some positions, you will be asked to do other skills tests wherein you have to do roleplay calls. You might be asked to re-enact how you speak to clients or customers just to test how you handle being on call.
Other positions will require a different skills test. You will be asked to showcase your knowledge and expertise when it comes to using tools and software related to the job.
Lastly, once you pass, you are now ready to enter the final stage of the process. The final interview will be with the future client that you will be working with. The client will usually ask you to confirm all of your knowledge and expertise regarding the position and just how well you can communicate. It highly depends on the client and position but some final interviews might be three levels.
We value time and quality at the #COolestWorkplace.
Our recruiters will first extract your data from our website and email to ensure we don’t miss out on a single applicant.
Once your resume is on hand, our recruiters will now review your resume to see if you match the qualifications of the position you applied for.
Our recruiters will work swiftly on your application. Itt usually takes 24 hours after each interview and skills test to know the result.
Our recruiters will constantly give you updates via email and Skype Live ID regarding your application. You can just send them a message on both platforms.
The results and schedule of the final interview might take a bit longer than the previous ones. This could be for varying reasons such as time difference or screening of other applicants.
It also depends on how long you will take to finish all the basic assessments and skills tests.
To give you a definite timeline, the whole process will take 1 to 2 weeks.
If you’re applying for a managerial position or tech role, it will take 2 to 4 weeks.
Our recruiters will first extract your data from our website and email to ensure we don’t miss out on a single applicant.
Once your resume is on hand, our recruiters will now review your resume to see if you match the qualifications of the position you applied for.
Our recruiters will work swiftly on your application. Itt usually takes 24 hours after each interview and skills test to know the result.
Our recruiters will constantly give you updates via email and Skype Live ID regarding your application. You can just send them a message on both platforms.
The results and schedule of the final interview might take a bit longer than the previous ones. This could be for varying reasons such as time difference or screening of other applicants.
It also depends on how long you will take to finish all the basic assessments and skills tests.
To give you a definite timeline, the whole process will take 1 to 2 weeks.
If you’re applying for a managerial position or tech role, it will take 2 to 4 weeks.
It’s okay! We understand that you might have prior commitments on certain dates.
You can expect an update within 24 hours regarding a new schedule of the interview.
If you were not able to attend the interview on the actual day, you can just send us an email at recruiters@clarkoutsourcing.com.
You can expect an update within 24 hours regarding a new schedule of the interview.
If you were not able to attend the interview on the actual day, you can just send us an email at recruiters@clarkoutsourcing.com.
We’re so sorry to hear that you have not been getting updates.
No matter what stage of the application, the moment you submit your resume in our system, our recruiters will send you an email within 24 to 48 hours.
If you’re already at the interview stage of the selection process, you can ask for updates from our recruiters via email or Skype Live Id.
If you have been rejected for a position, our recruiters will send you a formal update via email. Please regularly check the email that you attached on your resume.
No matter what stage of the application, the moment you submit your resume in our system, our recruiters will send you an email within 24 to 48 hours.
If you’re already at the interview stage of the selection process, you can ask for updates from our recruiters via email or Skype Live Id.
If you have been rejected for a position, our recruiters will send you a formal update via email. Please regularly check the email that you attached on your resume.
We appreciate your excitement!
To make sure we won’t miss a thing about your application, kindly send us an email via recruiters@clarkoutsourcing.com and use this format in the subject line: FOLLOW-UP Name
Please make sure to regularly check your emails since our recruiters will give you updates within 24 to 48 hours.
Once you’re already in the interview process, you can simply message our recruiters through Skype to ask for updates regarding your application.
To make sure we won’t miss a thing about your application, kindly send us an email via recruiters@clarkoutsourcing.com and use this format in the subject line: FOLLOW-UP Name
Please make sure to regularly check your emails since our recruiters will give you updates within 24 to 48 hours.
Once you’re already in the interview process, you can simply message our recruiters through Skype to ask for updates regarding your application.
We are sad to hear about that but no worries!
You can still apply and be re-profiled for another position that might suit you better.
Once the result of your final interview is out, you can ask your recruiter to re-profile you after 48 hours for another position.
You can still apply and be re-profiled for another position that might suit you better.
Once the result of your final interview is out, you can ask your recruiter to re-profile you after 48 hours for another position.
We are delighted to welcome you the #COolestWorkplace! We hope you have a great time working with us!
Our recruiters will now send you a form that you will have to fill out with some necessary personal information.
Afterwards, you will receive an invite for a Job Offer Discussion via Google Meet.
If you agree with the contract, you may now sign our Job Offer Letter!
All the details regarding your compensation and job description will be written in the contract so make sure you read everything.
Once you sign, our onboarding process will begin!
Our recruiters will now send you a form that you will have to fill out with some necessary personal information.
Afterwards, you will receive an invite for a Job Offer Discussion via Google Meet.
If you agree with the contract, you may now sign our Job Offer Letter!
All the details regarding your compensation and job description will be written in the contract so make sure you read everything.
Once you sign, our onboarding process will begin!
Yes, we provide equipment for both our on site and work-from-home employees!
The #COolestWorkplace has clients and employees around the globe and in different time zones. Therefore, we offer a variety of shift hours from day shift, mid shift, and night shift.
We’d love to get in touch with you and answer all your inquiries as much as possible.
The good thing is you can send an email to our recruiters at recruiters@clarkoutsourcing.com. Kindly state your concerns/questions and we will get right back to you.
The good thing is you can send an email to our recruiters at recruiters@clarkoutsourcing.com. Kindly state your concerns/questions and we will get right back to you.
Our headquarters is located at:
Building 35 Philexcel Business Park, Clark Freeport, Mabalacat, 2023 Pampanga.
Our satellite offices are located at:
78 Burgos Ave, Bacolod, 6100 Negros Occidental
7901 4th St N #5354, St. Petersburg, FL 33702, USA
2 Giorgi Leonidze St, Level 4, Office 323 Tbilisi, Georgia 0105
Building 35 Philexcel Business Park, Clark Freeport, Mabalacat, 2023 Pampanga.
Our satellite offices are located at:
78 Burgos Ave, Bacolod, 6100 Negros Occidental
7901 4th St N #5354, St. Petersburg, FL 33702, USA
2 Giorgi Leonidze St, Level 4, Office 323 Tbilisi, Georgia 0105
We provide around-the-clock shuttle services for our employees who go in and out of our headquarters in Clark, Pampanga.
The shuttle picks up employees from Main Gate every 30th minute of the hour. It will then go to our main office so our CO peeps can start their shifts.
Meanwhile, at the end of your shift, the shuttle will only wait every 10th minute of the hour so our CO peeps can go home early. It will drop off employees at Main Gate.
We have two shuttles one is a County Bus and the other one is Travis.
The shuttle picks up employees from Main Gate every 30th minute of the hour. It will then go to our main office so our CO peeps can start their shifts.
Meanwhile, at the end of your shift, the shuttle will only wait every 10th minute of the hour so our CO peeps can go home early. It will drop off employees at Main Gate.
We have two shuttles one is a County Bus and the other one is Travis.
We provide the best set of benefits for all our employees. Here is a list of our benefits:
- SSS, Philhealth, Pag-Ibig
- 13th Month Pay
- HMO and Life Insurance (AVEGA)
- Free Shuttle Service
- CO League – Monthly Company Activities
- CO Clubs
- CO Amenities Swimming Pool, Clinic and Kids Zone
- CO Stars – Corporate Social Responsibility Involvement Scholarship Programs
- CO Academy – Training and Development Programs
- COolture Coach
- CO Gears
- Cool and Flexible Workplace
- Other Performance and Attendance Based Rewards
- Bereavement Leave
- Paternity Leave
- 7 days SOLO Parent Leave
- Magna Carta Leave
- Company Bank Loan